Consultations

Nutritional therapy consultations with Laura Jane are one-to-one sessions designed to support your general wellbeing through food and lifestyle. They are provided in a personal capacity and do not constitute medical diagnosis, treatment, or a replacement for care from your GP or another regulated health professional.

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Fees and payment

Current fees are agreed with you before any appointment is confirmed. Where a third-party payment provider is configured in future, payment terms for that provider will apply.

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Cancellations and rescheduling

If you need to cancel or reschedule, please let Laura know as soon as possible. A cancellation policy, including any notice periods, is to be confirmed before publication.

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Scope of support

Laura offers nutritional therapy as a complementary approach that works alongside conventional healthcare. It does not diagnose, treat, or cure any medical condition, and no such claim is made. Laura will always encourage you to seek appropriate medical advice where needed.

Client responsibilities

You are asked to share relevant background honestly and to keep Laura informed of any changes to your health, medication, or care from other professionals. You remain responsible for your own choices and for continuing to consult your GP or specialist as appropriate.

Confidentiality

What you share is treated with care and kept confidential, subject to the lawful limits described in the privacy policy. Information may be shared only where necessary to protect your safety or that of others, or where required by law.

Remote appointments

Where consultations take place online or by phone, you are responsible for joining from a setting where you feel comfortable and where your privacy can be reasonably maintained. Laura will do the same from her end.

Supplements and testing

Any suggestions about supplements, tests, or referrals are offered as part of nutritional therapy support only. They are not a substitute for medical investigation or treatment. Please consult your GP before starting any supplement, particularly if you take prescribed medication or have a health condition. Any associated costs and providers are to be confirmed.

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Intellectual property

Materials shared with you, such as written guidance or resources, are provided for your personal use. Please do not reproduce or share them without Laura’s agreement. This clause is a draft and may be refined before publication.

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Liability

Laura provides nutritional therapy with reasonable care. To the extent permitted by law, liability is limited as set out in the final agreed terms. Nutritional therapy is not a substitute for medical care, and you remain responsible for your own health decisions. The precise limits of liability should be confirmed with a qualified adviser.

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Complaints

If you have a concern, please raise it directly with Laura in the first instance so it can be addressed openly and promptly. A formal complaints route will be confirmed before publication.

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