Who we are

Natural Kind of Girl is the nutrition practice of Laura Jane, a sole trader operating in the United Kingdom. For the purposes of your personal data, Laura Jane is the data controller. If you have any questions about this policy, you can contact Laura by email at laura@naturalkindofgirl.co.uk.

What information we collect

When you make an enquiry, we may collect the information you choose to share through the contact form, including your name, email address, telephone number (if provided), your preferred contact method, what you would like support with, and your preferred appointment format. Please do not include detailed medical information in your initial enquiry.

If you go on to become a client, Laura may keep notes to support your consultations. These records are kept to a minimum and limited to what is relevant to your care.

Why we use it

We use your information to:

• respond to your enquiry and arrange appointments;
• provide nutritional therapy support tailored to you;
• keep records that help your ongoing consultations;
• meet record-keeping and professional responsibilities.

Lawful basis for using your information

We rely on your consent to process the enquiry details you share, and on the legitimate interests of providing your care where you become a client. Where necessary to protect your vital interests, for example in a safeguarding situation, information may be shared appropriately. This is a draft statement and the precise lawful basis should be confirmed with a qualified adviser.

How your information is kept

Laura takes reasonable steps to keep your information secure and confidential, storing records in a way intended to limit access to those who need it. This draft does not describe specific systems, certifications, or registrations. Please confirm the actual storage arrangements with a qualified adviser before publication.

Sharing your information

Your information is not sold. It may be shared only where necessary, for example to safeguard you or others, or where required by law. If third-party booking or payment providers are configured in future, they will process their own relevant data, and this policy should be updated to reflect that clearly.

How long we keep it

Enquiry information is kept only for as long as needed to respond and arrange care. Client records are retained for a reasonable period after your consultations end, in line with professional good practice. Exact retention periods should be confirmed with a qualified adviser.

Your rights

You have rights in relation to your personal data, including:

• asking to see the information we hold about you;
• asking us to correct information that is inaccurate;
• asking us to delete information in certain circumstances;
• withdrawing your consent at any time;
• making a complaint to the Information Commissioner’s Office if you remain concerned.

To exercise any of these rights, please contact Laura at the email address above.

Cookies

This site aims to keep cookies to a minimum. Any cookies used are limited to what is needed for the site to function. Where third-party tools are added in future, this section should be updated to describe them clearly.

Changes to this policy

This draft policy may be updated before publication and from time to time thereafter. The date below will be reviewed when the final version is published.